Use of Personal Information

We may collect the following information through the contact us page, via email and written correspondence and submission of electronic application forms via email to the preschool:

• Name of parent and child
• Address
• Child’s date of birth
• Nationality
• Telephone number.
• The application form for pre-school also asks for names and year groups for siblings of the child applying.
• email address

If you do not wish to receive an application form for your child via email, please contact the pre-school on 01354 659000 ext 2 and request a paper application form.

What we do with the information we gather

We do not pass information from this website onto third parties unless we have your permission or are required to do so by law.  We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping, including placing details on our waiting list.
• Ensuring availability when allocating places within the pre-school.
• We may use the information to improve our products and services.
• From time to time, we may also use your information to contact you in response to a specific enquiry or to provide you with information and news regarding the pre-school’s operations.
• We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We follow stringent guidelines to ensure we use all personal data in line with the General Data Protection Regulation (2018) (please see our child records and provider records policies).

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Right to Change Information

You have the right to change information that we hold about you or your child.  Please state the changes in writing and send them to the pre-school with proof of identity to enable requested changes to be made.  This may include, removing your child from the waiting list, changing names/surnames, change of address or contact details.

You have the right to request a copy of personal information held about you, please see our confidentiality policy for further details.